FAQs - Your Questions answered at Ozzy Tyres

Welcome to the Ozzy Tyres FAQs Page

Whether you're a first-time buyer or a returning customer, we understand you may have questions about our products and services. Below, we've compiled a list of frequently asked questions to assist you in your shopping experience with Ozzy Tyres. Remember, with every purchase, you get the quality and assurance of brand-new products with a 100% fitment guarantee. Let's get rolling!

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Are All Products at Ozzy Tyres Brand New?

Absolutely! At Ozzy Tyres, we pride ourselves on providing our customers with nothing but brand-new, top-quality tyres and wheels. Every product comes with a new production date, ensuring you receive the latest in tyre technology and performance.

Can I Pick Up My Order at My Local Ozzy Tyres Store?

Yes, indeed! For your convenience, Ozzy Tyres allows customers to pick up their online purchases at local stores across Australia, including Hoxton Park, Fyshwick, Rockdale, and many more locations. Simply choose the store pick-up option at checkout and select the nearest fitting location.

Shipping, Fitting, and Additional Services

While we don't offer free shipping on all items, we've partnered with over 50 locations nationwide for fitting and balancing. When you order, choose store pick-up, and we'll handle the rest – from delivering your tyres to arranging a same-day or next-day booking for fitting or pick-up. Please note, there is a service fee for tyre fitting, which includes the cost of stripping and fitting the new tyre, a new valve, and disposal of the old tyre.

Warranty and Expertise

Every fitting comes with a warranty, thanks to our partnerships with reputable retailers. With over 20 years of experience, our techs ensure your wheels and tyres are fitted perfectly. And our fitment guide? It's unparalleled, guaranteeing 100% proper fitment for your vehicle.

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Additional Free Services

For every Wheel and Tyre package, Ozzy Tyres offers complimentary mounting and balancing. Packages arrive ready for installation, having passed our rigorous inspection and high-speed balancing process. Plus, we throw in a free installation kit with every combo purchase.

What If My Wheel Doesn't Fit?

Our policy is straightforward – if it doesn't fit, send it back. We'll exchange it and cover the shipping charges to ensure you get the perfect set of wheels or tyres.

Understanding Wheel Specifications

We demystify terms like offset, PCD, and centre bore, ensuring you're equipped with the right knowledge when selecting wheels. Plus, learn about plus-sizing and how it can enhance your vehicle's handling while keeping the overall rolling radius consistent.

Installing and Caring for Your New Wheels

We guide you through the installation process and provide tips for maintaining your new wheels, so they remain in top condition, handling the harshest conditions without losing their shine.

At Ozzy Tyres, we're committed to ensuring your experience is as smooth as your drive. For more details on any of our services or products, or to get a personalized quote, don't hesitate to contact us. Our team is ready to help you make the best choice for your vehicle.

Explore our site further for an in-depth look at our offerings, locations, and the Ozzy Tyres difference. Remember, with every turn of the wheel, you're part of the Ozzy Tyres family, where quality, service, and performance drive us every day.

Get A Quote Now! Call us on 1300 699 699 or visit us today!